Adam Hutcheson
Chief Technology Officer
Todd Dilatush
National Sales Director
Need your user ID to login to the Luma Application?No problem. Your user ID is your business email.
Need to sign in to the Luma Application?Just click the Login / Register button in the upper right-hand corner. It couldn't be easier!
Have you forgotten your password for the Luma Application?There's no need to wait for help with this. Simply click on the Login / Register button in the upper right-hand corner and then click on the forgot password link and follow the instructions to quickly and easily reset your password.
Did you enter an incorrect password too many times and have been temporarily locked out of the website?Just enter www.lumafintech.com?openup=1 into the address bar in your web browser, and you'll be able to try again or use the forgot password feature to reset your password.
Are you trying to access the Luma Application for the first time?If you weren't provided with a temporary password, simply click on the Login / Register button in the upper right-hand corner and then click on the Register link and follow the instructions. Once your account is approved, you'll receive an email notifying you that you can now log in to your account.
Are you unable to access the new issues section of the Luma Application?You'll first need to take and pass your compliance test for participating programs. Click the compliance tests link in the main menu and once we've reviewed your test results, you'll receive an email inviting you to access all the functionality of the Luma Application.
Did you enter an incorrect password too many times and have been temporarily locked out of the website?Simply use the forgot password feature to reset your password or call Technical Support at 1-855-855-2275
and we will unlock your account.
